RIH’s MyHealthGain Membership offered by Root India Healthcare Ltd is not health insurance policies. The membership card provides reimbursements services against hard copies of Medicine & OPD consultation include receipts. Since there are no services offered with any empanelled doctor/health center etc., so members have the freedom to get treatments on any MBBS or above health consultant. This T&C and the relationship between you and RIH will be governed by the laws as applicable in India. Any disputes will be handled in the competent courts of New Delhi, India.
Important Refund Note:
In case no contact is established with the member(s) by RIH’s central retention team for membership cancellation request the cancellation process will be put on hold till further contact can be established.
Cancellation/ refund will be processed only upon receipt/return of the purchased membership kit (unused) by RIH.
In case there are multiple ongoing dialogues between RIH and the member(s) there may be few instances wherein the time-frame committed to resolving a case may take longer than committed previously.